Question 1

What is Platform One?

Accepted Answer

Platform One is a business diagnostic and implementation firm based in Boca Raton, Florida. It audits an entire company to identify the single constraint capping its growth, runs the fix alongside the owner's team, then measures again to prove the constraint moved. The method is three steps: find it, fix it, follow through. It was co-founded by Nick Ayala, an operator who founded and exited four companies and has raised, structured or advised on over one billion dollars of capital.

Question 2

What is a Baseline audit?

Accepted Answer

Baseline is Platform One's full-company audit. The owner answers a set of questions first and alone. Partners and employees then answer the same questions separately, with no name attached to any answer. Scores are produced across five sectors: Finance, Marketing, People, Operations and Performance. The finding is the divergence between what the owner believes about the business and what the people inside it report. Every score opens onto the underlying answers, so any figure can be challenged and sourced on the spot.

Question 3

How is Platform One different from a management consulting firm?

Accepted Answer

Most consulting engagements stop at the diagnosis or hand over a plan. Platform One does three steps rather than one. Step one audits the business and produces the finding. Step two puts a small senior team inside the business, working alongside the owner's people until the constraint is gone. Step three re-runs the original measurement and shows whether the number moved. The third step is only possible because the business was measured before anything changed, which is why most firms cannot offer it.

Question 4

Who is Platform One for?

Accepted Answer

Owner-led companies that already have real revenue and cannot run without the owner. Platform One maps the constraint by revenue band: under $1M the cap is usually the owner personally; $1M to $5M it is that the standard exists only in the owner's head; $5M to $20M it is process rather than people; $20M to $100M it is managers who can decide without the owner; above $100M it is whether the business can outlive its founder. It is not built for pre-revenue or idea-stage businesses.

Question 5

What are the five sectors Platform One measures?

Accepted Answer

S1 Finance, where the money actually goes and what it costs to find out late. S2 Marketing, whether new business arrives predictably or by luck. S3 People, who the work really depends on and what stops without them. S4 Operations, how the work moves against how it is supposed to. S5 Performance, whether any of it is measurably better than last quarter. Most owners are sound in four sectors and losing in one, and rarely where they expect.

Question 6

What is the P1 Index?

Accepted Answer

The P1 Index is a free twenty-question self-assessment at platform1hq.com/assessment. It takes about ten minutes and scores a business across the same five sectors Baseline measures, then names the sector most likely to be the constraint. It is self-scored by the owner alone, which is also its limit: the full Baseline puts the same questions to the team separately and measures the distance between the two accounts.

Question 7

Who is behind Platform One?

Accepted Answer

Nick Ayala is co-founder of Platform One. He founded, scaled and exited four companies across finance, real estate, technology and education, and has raised, structured or advised on over one billion dollars of capital across the United States and the Middle East. He is the author of Capital Is the Game, a number one Amazon new release, and The One Thing in the Way. He holds FINRA Series 65 and Series 63 licenses and sits on the boards of the Chairman's Society and Make-A-Wish Southern Florida.

Question 8

Where is Platform One based?

Accepted Answer

Platform One is based at 6751 North Federal Highway, Boca Raton, Florida 33487, and works with companies across the United States and the United Arab Emirates.

Question 9

Are the answers my team gives really anonymous?

Accepted Answer

Yes. No name is ever attached to an answer. Platform One signs that commitment before a single response link is sent, and does not break it later even if the owner asks. That guarantee is the reason the responses that come back are candid rather than diplomatic, and it is what makes the divergence measurement meaningful.

Question 10

How long does a Platform One engagement take?

Accepted Answer

Step one takes as long as the company is complicated, and Platform One quotes that duration before any work starts. Owners can stop after step one, take the finding and implement it themselves. Steps two and three run for as long as removing the specific constraint requires, and engagements are taken a few at a time because the implementation work places Platform One's own people inside the client's business.

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